# Overview

<figure><img src="/files/4tHfpu1bUEHef0EraOWz" alt=""><figcaption></figcaption></figure>

## How to Use the Overview Dashboard

1. **Select Time Range**

* Click the time range dropdown at the top right of the dashboard.
* Choose from preset options like **Today**, **Yesterday**, **This Week**, **Last 7 Days**, **Last 30 Days**, **This Month**, or **Last Month.** For a specific period, select **Custom** and set your preferred start and end dates using the calendar.
* Click **Apply** to update the dashboard with your chosen time range.

2. **Review Key Metrics**

<details>

<summary><strong>Total Credit Usage</strong></summary>

The total number of credits consumed within the selected timeframe.&#x20;

</details>

<details>

<summary>Total Active Users</summary>

The number of users actively sending at least one message during the timeframe.

</details>

<details>

<summary><strong>Cost Per User</strong></summary>

The average number of credits consumed per active user.

Cost Per User = Total Credit Usage / Total Active Users

</details>

<details>

<summary><strong>Cost Per Message</strong></summary>

The average number of credits consumed per message.

Cost Per Message: Total Credit Usage / Total Messages

</details>

<details>

<summary><strong>Total Messages</strong></summary>

The total number of completed chat turns, where each user-initiated message that receives a response from an AI model is counted as one event, within the selected timeframe.

</details>

3. **Analyze Charts of Credit Usage to Gain Deeper Insights**

<details>

<summary><strong>Credit Usage Over Time</strong></summary>

A chart displaying the total credit usage by day, allowing you to monitor usage trends and detect abnormal increases.

</details>

<details>

<summary><strong>Credit Usage by Provider</strong></summary>

A chart showing the distribution of total credit usage across different providers, helping to optimize provider selection based on budget and efficiency.

</details>

<details>

<summary><strong>Credit Usage by Model</strong></summary>

A chart displaying the allocation of total credit usage by model, supporting decisions to balance cost and effectiveness.

</details>

<details>

<summary><strong>Credit Usage by Channel</strong></summary>

A chart presenting total credit usage broken down by channel (e.g., Chat, Agent, Project), helping to understand user engagement by channel and evaluate each channel’s effectiveness.

</details>

<details>

<summary><strong>Credit Usage by Department</strong></summary>

A chart showing credit usage by department for monitoring departmental consumption.

</details>

<details>

<summary><strong>Credit Usage by User</strong></summary>

A table listing total credit usage per user, helping to identify heavy users and monitor individual usage

</details>


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